Getting to know your computer… -Making sure your computer is capable of doing what you need it to do Gain an understanding of those IT acronyms and which ones matter to you -How to go about solving your computer frustrations Hints and tips to troubleshoot common problems -Protecting your computer and personal information How to make your computer secure -Backing up that important information Imagine losing all those emails, photos, documents, music… Please feel free to bring your own laptop.